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Service/Use Case

Q
What does make GLASIAOUS different from other cloud accounting?
A

(1) supports multiple languages and currencies
(2) provided on highly secure Microsoft Azure, accessible anywhere in the world
(3) has the wide coverage from accounting to purchase/sales as an ERP
(4) Service & support by the professionals in international accounting in addition to the IT solution

Q
In which countries is GLASIAOUS available? Any region unavailable?
A

Anywhere in the world where the internet is available. GLASIAOUS has been selected by 850+ companies in 25+ countries, including Japan, China, ASEAN countries, India, Europe countries, the U.S. and some African countries. Our availability is not regulated by country or region. For more details, please contact GLASIAOUS Team.
[Contact Us]

Q
Who are the main subscribers of GLASIAOUS?
A

Our customers have been quite different in industry, country and status. Their industries include manufacturing, retail, wholesale, restaurant business etc. Their sales amounts range from a few 100 millions to 100 billions.
[See Case Studies]

Q
Is any comparison chart available between GLASIAOUS and other systems?
A

Contact us [here] with the name of the product(s) you are interested. The developer will reply to you.

Q
I prefer not to replace the accounting system at the overseas offices, but need the financial data as timely as possible.
A

You can gain financial statements in preffered language and format at head office by importing output data of the system at your overseas branch.
For more details, refer to [this page].

Q
Our overseas branch has outsourced its accounting, but we're considering of insourcing it. Would GLASIAOUS service support the insourcing process?
A

Co-sourcing would be your choice. Work sharing with the accountants of GLASIAOUS Consortium help insource accounting operation step by step.
[The membership of GLASIAOUS Consortium]

Use of GLASIAOUS makes this process smart and easy.
[How Co-sourcing works]

Q
Does GLASIAOUS support accounting at the head office?
A

Absolutely yes. By using it as accounting system at the head office, you can achieve global system integration & cloud migration.
[Case Study : Global Innovation Consulting Inc.]

Q
We are considering overseas expansion. Which firm should we talk with?
A

For the member’s services and supported countries, please check [here]. You may contact them on the same page.

 

Q
We cannot tell how our overseas branches are doing. Which firm should we talk with?
A

For the member’s services and supported countries, please check [here]. You may contact them on the same page.

Q
I'd like to be always updated on overseas tax rules and law revision.
A

See the latest [topics] posted by GLASIAOUS Consortium members.

 

Subscribe our newsletter [here].

 

Q
Do you hold seminars or webinars?
A

Yes we do. The main topic is usually management and accounting for global business. Please check out the schedule [Seminar Schedule].

Make sure to be updated by subscribing our newsletter [here].

Q
Who is the developer of GLASIAOUS?
A

Business Engineering Corporation(B-EN-G), a public company with a listing on the First Section of the Tokyo Stock Exchange, has developed GLASIAOUS app. Established in 1999, it is an IT company with 20+ year history.
[B-EN-G Corporate Site]

How to Start/Fee

Q
How much is the monthly subscription fee of GLASIAOUS?
A

You can start at JPY 29,800 per month. The fee depends on the scope of functions you subscribe. For more details, please contact GLASIAOUS Team.
[Contact Us]

Q
How much is the initial fee to start using GLASIAOUS?
A

You may complete initial setup by yourself instead of outsourcing it. To get a quotation for outsourcing initial setup, please contact GLASIAOUS Team.
[Contact Us]

Q
How long does it take to start using GLASIAOUS?
A

5 days at the earliest. See the steps of implementation [here].

 

Q
Can I watch the demonstartion of GLASIAOUS?
A

Watch the video [here]. If you want to learn more, feel free to [contact us]. We are more than happy to show you the demonstration either onsite or online.

Q
How frequent is the version upgrade?
A

The developer(B-EN-G) performs major upgrade twice.

Q
Can I refer to the manual for the initial setup of GLASIAOUS?
A

Web manual is available when you are logged in.

Q
Can I apply for any government subsidy for using GLASIAOUS?
A

You can apply for IT subsidy in Japan.
GLASIAOUS supports calculation of COVID-19 subsidy of Japanese government.

Support

Q
How frequent is the version upgrade?
A

The developer(B-EN-G) performs major upgrade twice.

Q
Is onsite training available?
A

Yes. Upon the customer’s request we hold training sessions at one-time fee. For more details, please contact GLASIAOUS Team.
[Contact Us]

Q
What kind of support can I get?
A

B-EN-G Support Desk accepts inquiries 24/7. GLASIAOUS Consortium members provide their support according to their policy.

Q
Can I refer to the manual when using GLASIAOUS?
A

Web manual is available when you are logged in.

App/Features

Q
How long does it take to start using GLASIAOUS?
A

5 days at the earliest. See the steps of implementation [here].

 

Q
Can I watch the demonstartion of GLASIAOUS?
A

Watch the video [here]. If you want to learn more, feel free to [contact us]. We are more than happy to show you the demonstration either onsite or online.

Q
What does make GLASIAOUS different from other cloud accounting?
A

(1) supports multiple languages and currencies
(2) provided on highly secure Microsoft Azure, accessible anywhere in the world
(3) has the wide coverage from accounting to purchase/sales as an ERP
(4) Service & support by the professionals in international accounting in addition to the IT solution

Q
What do we need to use GLASIAOUS?
A

All you need is Web browser and the internet connection. Google Chrome and Microsoft Edge are supported.

Q
How many languages does GLASIAOUS support?
A

The display languages are English, Japanese, Chinese(Traditional & Simplified), Thai, Vietnamese, Indonesian(as of June 2020). It accepts data input in languages other than the display language.
[Learn more about the functions]

Q
Does GLASIAOUS support consolidation?
A

It does not support high-level financial consolidation. Still, GLASIAOUS creates the financial statements of the group companies in the integrated format and extracts the group-internal transactions. For more details, please contact GLASIAOUS Team.
[Contact Us]

Q
How frequent is the version upgrade?
A

The developer(B-EN-G) performs major upgrade twice.

Q
How secure is GLASIAOUS?
A

GLASIAOUS, provided on Microsoft Azure, is comitted to secure service delivery. For security measures of Microsoft Azure, plesse refer to [this page].

Q
How does GLASIAOUS contribute to BCP(Business Continuity Plan)?
A

GLASIAOUS, based on Microsoft Azure, protects the financial data even in case of natural disasters.

Q
I prefer not to replace the accounting system at the overseas offices, but need the financial data as timely as possible.
A

You can gain financial statements in preffered language and format at head office by importing output data of the system at your overseas branch.
For more details, refer to [this page].

 

Q
Does GLASIAOUS support accounting at the head office?
A

Absolutely yes. By using it as accounting system at the head office, you can achieve global system integration & cloud migration.
[Case Study : Global Innovation Consulting Inc.]

Q
Does GLASIAOUS support teleworking?
A

GLASIAOUS is a complete fit with teleworking. For more details, please refer to [this page].

Q
What is the origin of the name GLASIAOUS?
A

It comes from “General Ledger(GL) + ASIA + Outsourcing(OUS)”. GLASIAOUS, starting as a book-keeping tool for accounting firms, has grown into an ERP which covers group accounting and sales/purchase.