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[Case Study]Enable real-time access to Client's overseas subsidiaries financial information/ Hongo Toyo Accounting Co., Ltd.

Hongo Toyo Accounting Co., Ltd., based in Thailand, provides accounting and tax services to Japanese companies operating locally. The firm has implemented GLASIAOUS, a cloud-based international accounting outsourcing service developed by Business Engineering Corporation (B-EN-G). As a result, the Japanese parent companies of Hongo Toyo Accounting’s clients are now able to monitor the financial status of their Thai subsidiaries in real time.

Before
  • It took significant effort and time to export accounting data and send it via email.
  • Thailand has unique account codes that are difficult for the Japanese headquarters to understand.
  • Due to frequent staff changes in Thailand, sustained support for client companies is essential.
After
  • The Japanese parent company can monitor the financial status of its Thai subsidiary in real time.
  • Thanks to multi-language support, data entered in Thailand is easily understood by staff in Japan.

  • The cloud-based system enables easy access to information, making it easier to provide timely support to clients.
Why GLASIAOUS

The system was adopted based on its support for multi-language, multi-currency, and multiple accounting standards, as well as its cloud-based architecture.
This solution allows the Japanese headquarters to view the Thai subsidiary's financials in real time, streamlining workflows and reducing manual corrections.

 

 

Case Study Interview

~Contributing to smoother information sharing between Japan and Thailand, and to workstyle reform for accounting staff~
Hongo Toyo Accounting Co., Ltd. Managing Director
Mr. Hiroshi Sato
The system's ability to handle multiple languages, currencies, and accounting standards was a key point of interest.

 Tsuji & Hongo Tax Corporation, the parent company of Hongo Toyo Accounting, is one of the largest and most specialized tax firms in Japan, with a nationwide network of 58 offices and a team of 1,102 professionals. With over 10,000 clients, it is known for its extensive experience, strong track record, and organizational strength as a group of tax professionals.

 Hongo Toyo Accounting also provides high-quality, high-satisfaction accounting services to clients in Thailand. For Japanese companies considering expansion into Thailand, the firm offers a variety of accounting and tax services, including bookkeeping, monthly tax filing, and financial statement preparation. In addition, its joint venture partner, Toyo Business Service PCL, offers company establishment support, enabling the group to provide a one-stop service.

 Previously, the firm had been using a standalone U.S.-based accounting software, but its client companies’ parent organizations were unable to view their local subsidiaries’ financial data in real time.
 Mr. Hiroshi Sato, Managing Director, explains:
“With our previous software, we had to export the balance sheet (BS), profit and loss statement (PL), and general ledger to Excel and then email those files to our clients. This process consumed both considerable time and manpower. By switching to a cloud-based accounting solution, the Japanese parent companies can now monitor their Thai subsidiaries’ financial status in real time. For these reasons, we decided to adopt GLASIAOUS.”
 Mr. Sato, who previously worked at the Tokyo headquarters of Tsuji & Hongo Tax Corporation before being posted to Thailand, first learned about GLASIAOUS through a recommendation from a bank representative.

“GLASIAOUS supports multiple languages, currencies, and accounting standards,” he recalls. “I immediately recognized its value for clients expanding abroad, as it greatly simplifies the management of overseas subsidiaries.”

Hongo Toyo Accounting Co., Ltd. Juniour Consultant
Ms. Satita Ratanasuwan (Bing)
Real-time visibility from Japan enables faster and more efficient administrative processes.

 One of the biggest challenges in implementing GLASIAOUS was how to improve the proficiency of the Thai staff who would be using the system. Given the wide range of features offered by GLASIAOUS, simply reading a manual was not sufficient to master its use.
 Mr. Sato explains:
“Many Thai staff tend to be conservative and are generally reluctant to try new things. So, we arranged for a Thai employee who speaks Japanese to travel to Japan and receive hands-on training in GLASIAOUS. After returning to Thailand, that employee then helped train the rest of the staff, which significantly improved overall proficiency with the system.”

 Speaking about GLASIAOUS, Mrs. Bing, one of the company’s accounting staff, commented:
“GLASIAOUS has many features, so it was a bit overwhelming at first. It was also my first time using a cloud-based accounting system. But once I got used to it, I found it very convenient — once the data is entered, clients can access it immediately, and we can also respond quickly to any correction requests.”
 For example, when a client requested that the consolidated data for their Thai subsidiary be finalized by the 15th of each month, Hongo Toyo Accounting staff were able to handle the accounting tasks using GLASIAOUS, share the data with the client for review, and promptly reflect any corrections. This eliminated the need for back-and-forth revisions and greatly improved the speed and efficiency of administrative processing.

Mr. Masaki Iguchi, General Manager, also commented,
“Thailand has some unique account titles, and even if our staff entered them in English, they were often not understandable to the Japanese headquarters. With GLASIAOUS, which supports multiple languages, the unique account titles entered in English by our Thai staff can be instantly viewed in Japanese by our clients’ headquarters — this multilingual functionality has been highly appreciated.”
 Another advantage is that the system can be accessed from anywhere.
“Standalone accounting software requires staff to be physically present in the office to work, but since GLASIAOUS is cloud-based, our staff can work from home, allowing for more flexible work styles,” says Mr. Iguchi.
He adds, “We also have high expectations for the recently launched Thai-language support, which enables our Thai staff to directly receive assistance via email or phone.”

Hongo Toyo Accounting Co., Ltd. General Manager
Mr. Masaki Iguchi
In Thailand, where cloud-based accounting software is still rare, the adoption of GLASIAOUS itself has become a competitive advantage for the company.

Regarding future initiatives, Mr. Iguchi shared the following:
"Currently, many of our clients are still using Excel for accounting, but we are receiving an increasing number of requests from clients who wish to switch to a cloud-based accounting system that links invoice issuance with bookkeeping. In Thailand, the turnover rate among staff is high, and we often receive requests for support when accounting staff resign. For clients already using GLASIAOUS, we can begin providing support immediately, so we intend to continue meeting our clients' needs moving forward."

 Mr. Sato also commented, "In Thailand, there are still very few accounting firms offering cloud-based accounting services, so the fact that we have introduced GLASIAOUS has become a strength for our firm. As for the Tsuji Hongo Tax Corporation as a whole, staff in Myanmar have also received GLASIAOUS training, and we are planning to introduce GLASIAOUS at other locations such as Myanmar in the future. By unifying the accounting software used by overseas subsidiaries, we can further enhance customer satisfaction. We look forward to continued support from B-EN-G in achieving this."

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