Tentac was founded as a wholesale business specializing in brand name tags, price tags, care labels, and packaging for apparel products. Over time, it has transformed into a comprehensive materials manufacturer that integrates both production and sales.

Atsuo Koizumi, Executive Officer, General Manager of the Administration Division, and Head of the Finance and Accounting Department, explains:

As the company continues to expand its business, it has established multiple production bases both domestically and internationally. However, at one of these locations—the Thai factory—it faced significant challenges related to its business system.

"At our Thai factory, we were using a commonly used ERP system in Thailand, but the version was outdated, and the end of the service support period was approaching.  Additionally, the integration with our custom-developed production and sales management system had become a black box, making modifications difficult and often leading to data inconsistencies when changes were made." (Koizumi)

The Japanese headquarters was also struggling with accounting system-related challenges. Naoki Kubota, Manager of the Accounting Section, Finance & Accounting Department, explains:

"We were using a cloud-based Japanese accounting system, but the biggest issue was its lack of multi-currency support. Additionally, due to system limitations on data entry and storage, it lacked management accounting features such as sub-accounts and budget vs. actual analysis, which created operational bottlenecks. While the system offered a full-featured pricing plan that included accounting and other functionalities, it was too extensive for our needs, making the cost excessively high."

As Tentac sought solutions to its challenges, GLASIAOUS( IT service of B-EN-G) emerged as a strong candidate, particularly in Thailand. Initially, the company considered local software packages and services, but a long-time consulting partner recommended GLASIAOUS.

"We found that GLASIAOUS met all our requirements, including compliance with Thai tax regulations, integrated management of accounts receivable/payable, sales, procurement, and accounting. Additionally, since B-EN-G has a local presence in Thailand, we could communicate in our language and receive reliable support, which gave us a great sense of security." (Koizumi)

Following this initiative, interest in GLASIAOUS quickly grew at the Japanese headquarters. Kubota explained,
"We were particularly attracted to its cloud-based nature—just like our previous system—its multi-currency support, and most importantly, its comprehensive features for enhancing management accounting. Using the same accounting system across both locations would also make data verification much easier."

Another key factor that encouraged the implementation of GLASIAOUS in Japan was the IT Implementation Subsidy application support.

The IT Implementation Subsidy, administered by Japan's Small and Medium Enterprise Agency, is a government grant designed to support small and medium-sized enterprises (SMEs) in improving operational efficiency and advancing digital transformation (DX). GLASIAOUS qualifies under this program.

"B-EN-G, as an IT implementation support provider, assisted us throughout the application process, making it smooth and hassle-free." (Kubota)