At BDO Tax Accountants, leveraging the international network of BDO International, we offer comprehensive accounting services. Our wide range of services is backed by advanced specialized knowledge and extensive business experience, allowing us to address the complex tax-related issues our clients face effectively.
In particular, for clients operating businesses in multiple countries or regions, we provide outsourcing services for daily and monthly operations, financial closing tasks, and consolidated financial reporting. However, as the number of clients increased, the complexity of our operations became a challenge.
Mr. Kosei Matsuzawa, a certified public accountant at BDO Tax Accountants, stated, "We were using 7 to 8 different accounting software tools, each with its unique operating methods for different clients. This led to fragmented workflows, task personalization, and complicated management."
Furthermore, this challenge extends beyond just an issue of operational efficiency. Mr. Tsuyoshi Uchida, a senior member at BDO Tax Accountants, emphasizes, "Regardless of which staff member performs the tasks, we must always deliver the same quality of service to our clients. Enhancing the reproducibility of stable service quality is crucial. For this purpose, standardizing accounting software and accounting procedures became an essential task."
Another significant challenge was the language barrier. BDO Tax Accountants had clients that included Japanese subsidiaries of foreign companies, requiring the submission of English reports to their overseas headquarters as part of their tasks. However, each individual was responsible for translating these reports into English, leading to increased workloads and, more importantly, hindering the standardization and uniformity of service quality mentioned earlier.

In order to address the aforementioned challenges, BDO  began considering the adoption of new accounting software. Initially, considering the convenience of centralizing accounting information from overseas subsidiaries, BDO Tax Accountants explored the adoption of the global business management solution "A.S.I.A." (now known as mcframe GA) provided by Business Engineering (B-EN-G) for overseas expansion companies. However, there were concerns that it might be over-engineered and the cost might not justify the benefits. During this time, they came across the existence of GLASIAOUS.

Mr. Matsuzawa explained, "In 2013, we heard from B-EN-G that they were developing GLASIAOUS, a more streamlined and user-friendly version of A.S.I.A., and we decided to provide our input from a user's perspective and collaborate in its development."
Afterwards, BDO officially started using GLASIAOUS and began its implementation with their first customer in March 2016. Currently, they are leveraging GLASIAOUS for accounting tasks for approximately 30 client companies.
Mr. Matsuzawa stated, "What particularly impressed us abFurthermore, he mentioned, "In the beginning, we were exploring the tool with a trial-and-error approach, but as the number of clients using it increased, knowledge of the tool accumulated, enabling us to perform tasks more efficiently. Continuous improvements have been made, and the user interface has been refined since the initial version, making it even more user-friendly."out GLASIAOUS was its ability to handle multiple languages and currencies. Not only does it support translation from Japanese to English, but it also offers the convenience of using Chinese, Vietnamese, Thai, and other languages, which has been extremely helpful."  Furthermore, he mentioned, "In the beginning, we were exploring the tool with a trial-and-error approach, but as the number of clients using it increased, knowledge of the tool accumulated, enabling us to perform tasks more efficiently. Continuous improvements have been made, and the user interface has been refined since the initial version, making it even more user-friendly."

Indeed, the fact that GLASIAOUS operates as a cloud service has significantly contributed to their business. Even H.DEGUCHI Tax Accountant Office, which has a business partnership with BDO, also utilizes GLASIAOUS to work alongside them in managing their clients' accounting tasks. The cloud-based approach offers greater flexibility and accessibility for seamless collaboration and efficient workflow management.
Mr. Atsushi Kondo from H.DEGUCHI Tax Accountant Office stated, "Our office is located in Hokkaido, but we can have timely data checks and smooth communication with BDO Tax Accountants in Tokyo.

Currently, out of approximately 30 companies that BDO provides services to, about 30 of them are using GLASIAOUS. Lastly, Mr. Matsuzawa mentioned, "There are still many features, such as accounts receivable and invoice issuance, that we haven't fully utilized yet. We plan to gradually make use of them. We aim to strengthen our capabilities to perform tasks more efficiently and provide higher quality services to all our clients who are using GLASIAOUS."