Centralized accounting system improves operational accuracy and efficiency.
Switching to the highly sophisticated GLASIAOUS system could pose some challenges for local Thai personnel to completely get the hang of it. Operational manual itself would not be enough to get the most out of the numerous functions offered by the system. “Thai society is generally conservative and traditional. Most of the local employees are less open for new and challenging situations,” said Mr. Sato.
Mr. Sato therefore thought of promoting a knowledge sharing culture in its Thai office. “One of our Japanese-speaking employees Bing attended the GLASIAOUS training in Japan and she could then share her learning with the Thai team,” said he.
“I was overwhelmed at first with all the amazing functions offered by GLASIAOUS,” said Ms. Satita Ratanasuwan (Bing), HTA’s accountant. “Not long after, I’ve learned to appreciate the convenience the technology brings. I can now make data adjustments right away upon requests.”
If a client, for example, requested HTA to submit the financial consolidation by the 15th each month, the GLASIAOUS’ automated workflow would provide a common platform for HTA to input and modify data while their clients could access the results simultaneously. The process is made much more timely and accurate.
“Some clients found it hard to comprehend some of the locally-centric data from Thailand even if it’s translated into English. They can now get a full picture of the Thai business as GLASIAOUS is also supported in Japanese,” said Mr. Masaki Iguchi, HTA general manager.
The mobility granted by GLASIAOUS Cloud application adds further benefits to the users. “Our people can now opt to work from home if they so require with the new Cloud system. Also, our Thai team can now get technical support in Thai language with the launch of the local help desk. We certainly expect to see GLASIAOUS becoming even more intuitive and user-friendly to local users,” Mr. Iguchi added.