Multiple accounting systems hurt efficiency.
In the past, N&M used to provide accounting and tax services for Japan-based international businesses with a local accounting system. The process of report translation was a must as the system only supported the Japanese language.+
According to a partner at N&M, Mr. Shinya Nishi, most of their clients, if not all, would require the reports be presented in English.
Some clients would even request N&M to input data in their own preferred system – that led to a situation of the N&M team having had to work with as many as 10 different systems at one point. It required a lot time for the staff to learn to use a specific system, and job swapping was impossible as no two systems were the same. “We must break down such data silos and achieve more operational flexibility,” Mr. Nishi commented.
The solution was GLASIAOUS. “The goal was to eliminate duplication of effort and non-value-added manual processes. We were looking for growth and efficiency,” said Mr. Nishi. “We had checked out different international vendors with English functionality, but none complied with the Japanese tax rules, though. We would, therefore, still have to perform certain tasks manually. It was 2015 when we were introduced to B-EN-G’s GLASIAOUS, and learned about the multi-language, multi-currency Cloud accounting system. We decided to give it a go.”
N&M first launched the GLASIAOUS services for new clients only. The accounting firm has since been working on transitioning all clients to GLASIAOUS unless otherwise specified. The total number of subscriptions to N&M’s GLASIAOUS services has reached 100.